Marvin Berman, DDS
Friday, April 8, 2011
1. 9 am – 12:00 pm
2. 2 - 5 pm
Recommended for: Entire Dental Team
3 CE Credits each
1. The Extraordinary Dentist…Why Your Patients Love You
Our world today is fraught with uncertainty. People are less trusting, so it requires more effort to win a patient’s confidence and respect. Drilling and filling skills do not necessarily make a successful dentist. The chairside and desk-side manners displayed by the dentist and the staff can make or break a doctor-patient relationship. It’s what you say and how you say it and it’s what you do and how you do it that create an atmosphere of credibility. The world of computerization has further distanced us from our child and adult patients to the extent that the healing touch is almost non-existent in many practices. Utilizing his live action videos and movie clips, Dr. Berman will explore a wide range of office situations, clinical and personal, which will ring all too familiar. Extensive emphasis will be placed on the administration of local anesthesia….the defining moment between dentist and patient. A most entertaining educational experience that will add a new dimension to your professional and personal lives and prompt your patients to say “thank you”.
2. The Dental Team Versus the Reluctant Dragon
Building and sustaining a successful practice is no easy matter. Dentists and team members with the most versatile skills have the best chance of thriving. Children today are not the children of yesterday. Parents are in a dilemma about child rearing and arrive in our offices in states of anxiety with kids who are out of control wreaking havoc upon the sensibilities of parents, teachers, doctors and all authority figures. Permissiveness has become the guideline for parents. “No! Stop! Please and Thank You!” are becoming extinct. Instead we have “self-esteem”,“quality time” and “ time-out”. Add to the mix the increasing number of children with special needs. That’s the challenge for the dentist and the dental team. Using his not-to-be-believed, live-action videotapes, Dr. Berman will vividly illustrate a multitude of tricks and techniques for turning even the most recalcitrant child into a cooperative one, without sedation, nitrous oxide or papoose boards. A don’t miss learning experience.
Marvin Berman, DDS is an internationally recognized pediatric dentist with a career as a successful practitioner and a popular world-class lecturer spanning over FOUR DECADES. After hearing him speak or watching his videotapes, thousands of dentists are using his straight forward, no-nonsense approach to patient management and practice organization. Marvin has been an ambassador for dentistry as a health reporter on CBS (News Radio 78) and via media appearances as a Consumer Advisor for the ADA, the Chicago Dental Society and the Academy of Pediatric Dentistry and he is co-author of “Essentials of Modern Dental Practice.” He has published numerous articles in the dental literature and is a member of many professional and service organizations including Honorary Membership in the Hinman Dental Society. His public relations expertise is in demand when shows like OPRAH are tackling difficult issues such as Aids, Amalgam, Dental Phobia and Consumer Rights, and he’s still the principal dentist in a thriving practice in Chicago. Marvin is married to his wife Joyce for more than 50 years and they are proud parents of four children, and boast seven grandchildren…so far.